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When to Call us @ 2116

 Its Urgent!
If its an issue in a classroom or something that prevents you from doing your job, then by all means call us. We'll try to fix it over the phone or dispatch a technician to your classroom or office on-campus as appropriate.

When to Log a Job Online or Email us

I Would Like It Today (If Possible)

Log into our IT Service Management System and create your own service ticket. Tickets submitted online are constantly monitored by the Service Desk team and responded to as quickly as possible. Alternately, send an email to servicedesk@kpu.ca fully describing your request. You can attach sample files or screenshots as appropriate.

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